We checked out and went to a much better hotel for the remainder of our stay. They said they’d fix it that morning, but that was the final straw. The nice front desk guy couldn’t get me in either, I had to wait in the stinky hall for my husband to finish his shower and hear me knocking and let me back in. I went downstairs around 5 am to get coffee and got locked out of my room. We didn’t get much sleep the second night either.
So we decide to try to make the best of it for the next two nights. I booked through IHG and contacted them about canceling the rest of our stay at this hotel and was sent a copy of their cancellation policy, ugh. The shower was like a sand blaster, and there was no way to adjust the pressure. When we came back the smell was even stronger and we could smell it throughout the hallways, thank God it didn’t stink in our room. We went out and checked out our surroundings. We were moved to the fourth floor, still not much of a view of anything but the front door, and parking lot, don’t waste your money on the “mountain view “.
Our first room wasn’t clean and even though we paid extra for a mountain view it didn’t have one. The first thing I noticed upon entering was a strange chemical smell, not very pleasant. Albuquerque | 0.23km from city center Worst hotel experience ever.
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